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Questions? We've got answers.

Whether you're new to energy switching or just want to learn more, George is here to help you make informed decisions with ease.

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Let George find your personalised deal in minutes. It's fast, free, and secure.

Switching Process

How does energy price comparison work?

Traditionally, you'd need to spend hours comparing dozens of tariffs manually, trying to understand complex unit rates and standing charges. This is precisely the hassle we built George to eliminate. Our AI automatically compares tariffs from various suppliers based on your exact energy usage and preferences, giving you personalised recommendations in seconds instead of hours.

Is switching energy suppliers complicated?

It certainly can be, with all the different forms and jargon involved. That's why we designed George to handle all the complexity. We do the paperwork, we manage the communication with suppliers, and we present you with a simple, clear choice. You just upload your bill and approve the switch.

How long does switching take?

Typically, the switching process takes 17-21 days to complete. This includes a 14-day cooling-off period required by law. However, your energy supply continues uninterrupted throughout this time, and you'll be informed of your switch date well in advance. George keeps you updated throughout the entire process, so you never have to wonder what's happening.

Will my energy supply be interrupted if I switch?

Absolutely not. Your energy will continue to flow without any interruption. The only change you'll notice is a different company name on your bill and potentially lower costs! George ensures a seamless transition with zero hassle on your part.

Pricing & Fees

Can I switch if I'm in a fixed-term contract?

Yes, you can switch at any time. However, if you're still within your fixed-term period, you may need to pay an early exit fee. George automatically calculates whether the savings from switching outweigh any exit fees, ensuring you make the best financial decision. We'll never recommend a switch that doesn't save you money.

What is the Ofgem energy price cap?

The Ofgem price cap is the maximum amount energy suppliers can charge for standard variable tariffs. It's reviewed twice a year and aims to ensure fair pricing. However, it's important to note that this is a cap, not necessarily the best available rate. George consistently finds you better deals than the price cap, often saving hundreds of pounds annually.

Are there any fees for switching?

Using George to compare and switch is completely free. We're paid by energy suppliers when customers switch through us, but this doesn't affect the prices you see or pay. Our business model means we only succeed when you save money, ensuring our interests are perfectly aligned with yours.

How much can I save by switching?

Savings vary, but many households can save hundreds of pounds per year by switching. Instead of giving you a generic estimate, George analyses your actual usage from your bill to give you a personalised, accurate savings figure. No guesswork involved.

Security & Data

Is it safe to upload my energy bill?

Yes, absolutely. We treat your data with the highest level of security. Your bill is uploaded over an encrypted connection (HTTPS), the same technology used by banks. The file itself is stored securely and encrypted at rest.

What happens to my bill after I upload it?

Once you upload your bill, our AI securely analyses it to extract only the necessary information to find your deal. After the analysis, you have full control. The original file is then scheduled for permanent deletion from our servers to protect your privacy.

Do you sell my personal information?

Never. We will never sell your personal data to third parties. Our business model is simple: we receive a fee from the energy supplier if you choose to switch. Our service is built on trust, and selling data would violate that trust completely.

Technical Details

What information do I need to switch?

Traditionally, you'd need to find your current supplier, tariff name, and annual usage from a recent bill. This is precisely the hassle we built George to eliminate. Instead of hunting for this information, you just upload your bill and our AI extracts it all for you automatically.

What are green energy tariffs?

Green energy tariffs use electricity from renewable sources like wind, solar, or hydroelectric power. Some also offset gas usage. Choosing a green tariff supports the development of renewable energy and can help reduce your carbon footprint. George makes it easy to find the best green tariffs that match your values without compromising on savings.

Can I switch if I have a prepayment metre?

Currently, George is optimised for customers with standard credit metres. However, we're actively working on extending our service to support prepayment metres in the near future. We understand the importance of helping all customers save money, and prepayment metre support is a key priority in our roadmap.

How can I find out my energy usage?

Your energy usage is typically found on your bill, measured in kilowatt-hours (kWh). If you have a smart metre, you can get even more accurate, up-to-date information. Don't worry if you're unsure – George automatically extracts this from your bill upload, saving you the hassle of hunting through documents.

Can businesses use this service to switch energy suppliers?

Currently, our service is focussed on domestic energy customers. However, we're exploring options to expand our offerings to businesses in the future. Stay tuned for updates.

Is Meet George related to George at Asda?

No, Meet George is an independent AI-powered energy comparison tool, helping UK households find better energy deals. We have no affiliation with Asda, Walmart or its George brand.

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