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Questions? We've got answers.

Whether you're new to energy switching or just want to learn more, George is here to help you make informed decisions with ease.

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The B2B Switching Process

How is switching my business energy different from my home?

Business energy contracts are more complex than domestic ones. They are legally binding for the full term, often have different pricing structures, and don't include a standard cooling-off period. George is specifically designed to navigate this complexity. We highlight key contractual differences and ensure you have all the information to make a confident business decision.

Do I have to speak to a broker on the phone?

No. This is the core problem we're here to solve. Many online platforms are just lead generation for a call centre. Our service is designed from the ground up to be a truly online, end-to-end journey. With George, you can get a full market analysis, compare transparent quotes, and sign your new contract all within our platform, without a single sales call.

What is a Letter of Authority (LOA) and do I need one?

A Letter of Authority (LOA) is a document that energy suppliers require to confirm you've given us permission to manage your switch. While it's a standard part of the process, it's often a cumbersome piece of paperwork with traditional brokers. George completely streamlines this. We've integrated the LOA into our simple, digital journey. No printing, no scanning, no hassle.

I have multiple sites. Can you handle that?

Yes. Managing multiple meters and sites is one of the biggest administrative headaches for businesses, especially in sectors like retail or hospitality. Our platform is being engineered to handle multi-site portfolios, allowing you to analyse and manage your entire energy spend from a single, simple dashboard.

Contracts, Costs & Fees

How does Meet George make money?

We believe in total transparency. Our revenue comes from a small, fixed fee that is clearly included in the unit rates you see. Unlike many traditional brokers, we never add surprise non-commodity charges or hidden commissions on top of your quote. Our lean, tech-first approach means our overall price is highly competitive, ensuring you get a fairer deal. The price you see is the final price you pay.

What are 'pass-through' or 'non-commodity' charges?

These are the costs of maintaining the energy grid, implementing government schemes, and other operational charges. They can make up a significant portion of your bill and are often where brokers hide extra commission. George's forensic analysis is specifically designed to identify and calculate these charges, giving you a 'True Rate' that makes for a perfect, like-for-like comparison.

Are there exit fees for business energy contracts?

Generally, yes. Business energy contracts are binding, and leaving early will likely incur a significant termination fee from your supplier. This is why our analysis highlights your contract end date. George helps you find the perfect time to switch, ensuring a smooth transition without any penalty fees.

Our Technology & Data

How does the 'forensic analysis' actually work?

Our AI reads the PDF of your bill to extract dozens of data points, including your meter numbers, consumption history, and current rates. It then cross-references this with official databases to verify its accuracy. This allows George to build a complete, accurate profile of your energy needs in seconds, something that would take a human analyst hours of manual work.

Is it really safe to upload my company's energy bill?

Yes, security is our highest priority. Your bill is uploaded over an encrypted connection (HTTPS) and all data is encrypted at rest. We are Cyber Essentials certified, meeting UK government standards for cybersecurity. George is built with bank-grade security to ensure your commercial data is always protected.

Why should I trust your AI's recommendation over a human expert?

Our goal isn't to replace human expertise, but to supercharge it with data. A human broker can analyse a few options; our AI can analyse thousands of data points across the entire market in seconds. It is unbiased, works 24/7, and is never motivated by higher commissions. George is your personal AI energy analyst, empowering YOU to make the final, informed decision with total clarity and confidence.

About Our Service

What types of businesses do you work with?

Our platform is designed for the vast majority of UK SMEs, from single high-street shops to complex, multi-site businesses. George can handle a wide range of commercial meters, including standard and dual-rate meters, ensuring we can find a great deal for your business, no matter your setup.

My business is currently in a contract. Can I still use your service?

Absolutely. In fact, that's the perfect time. Most businesses start looking for a new deal 6-12 months before their contract ends. You can use George's free forensic analysis at any time to understand your current contract and see what you could be saving. We'll then help you lock in a new, cheaper rate that will start the day your current contract ends.

Is Meet George related to George at Asda?

No, Meet George is an independent AI-powered energy comparison tool. We have no affiliation with Asda, Walmart or its George brand.

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